Privacy Policy

Privacy Policy — Saty Sanvaad

Last updated: 16 September 2025

Welcome to Saty Sanvaad (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

  • Personal information you provide: name, email address, contact details when you contact us or place an order.
  • Payment information: payment details are processed securely by our payment partners (e.g., Razorpay, PayPal). We do not store your full card details on our servers.
  • Order details: products purchased, billing & shipping address for physical orders.
  • Usage data: analytics, cookies and technical data (browser type, IP address, pages visited) to improve the website experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders (digital downloads or physical wall art).
  • Send transactional emails (order confirmations, receipts, updates).
  • Respond to your inquiries and provide customer support.
  • Improve our website, products and marketing (with aggregated analytics).
  • Comply with legal obligations.

3. Sharing & Disclosure

We do not sell or rent your personal information. We may share data with:

  • Payment processors (Razorpay, PayPal) to complete transactions.
  • Shipping partners to deliver physical products.
  • Service providers (email platforms, analytics) who assist us in running the website.

4. Cookies & Tracking

We use cookies and similar technologies to improve site performance and personalize your experience. You can control cookie preferences via your browser settings. We may use third-party analytics (e.g., Google Analytics) — these providers have their own privacy practices.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. Payment data is handled by our payment partners and transmitted securely.

6. Your Rights

You may request:

  • Access to the personal data we hold about you.
  • Correction of inaccurate information.
  • Deletion of your personal data (subject to legal or contractual obligations).

To exercise these rights, contact us at the details below.

7. Children

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

8. Retention

We retain personal data as long as necessary to fulfil the purposes described (orders, legal obligations, disputes), after which it is securely deleted or anonymized.

9. Changes to this Policy

We may update this policy from time to time. The “Last updated” date will reflect changes. Please review periodically.

10. Contact

If you have questions or requests about this Privacy Policy, contact us:

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